CALEA Regional Program Manager-Mexico
CALEA currently has an opening for the position of Regional Program Manager. This is a part-time position without benefits, requiring on average 28 hours of work each week. Compensation will be based on qualifications and hours worked and will generally range from $50,000 to $58,000 annually.
CALEA aspires to have Regional Program Managers live and work in their assigned region and for this reason preference will be given to applicants currently living in Mexico or have previously lived in Mexico and willing to travel throughout the country. Interested candidates should consult the CALEA website at www.calea.org and access the “CALEA Regions” text link on the “Resources” tab for regional definitions, however the “Mexico Region” will be a new region for CALEA.
CALEA is a non-profit public safety credentialing organization that provides professional accreditation services for law enforcement agencies, public safety communication agencies, public safety training academies, and campus security organizations. CALEA has been in existence for 40 years and is governed by a board of 21 Commissioners. More than 1,100 clients actively participate in CALEA programming, and the organization’s primary mission is to enhance public safety professionalism through the promulgation and administration of standards.
The Regional Program Manager reports directly to the Director of Client Services and Relations. The position is critical to client retention and recruitment and must effectively serve as a CALEA Accreditation expert and resource.
The primary objectives of this position are:
- Attract new clients to CALEA Accreditation Programs
- Provide accreditation related support services to enrolled agencies
- Work in conjunction with CALEA partners in support of Accreditation services within Mexico and other Latin American countries.
The position requires the ability to establish effective working relationships with chief executive officers and the staff of law enforcement agencies, public safety communication centers, public safety training academies, and private security organizations. The position must also be effective in interacting at a professional level with elected officials, city managers, and other organization leaders who are associated with the field of public safety.
A significant aspect of the work involves establishing and maintaining effective contact with current and potential clients. This position also requires a broad knowledge of public safety policies, operational procedures, and administrative practices. Crucial elements include providing public safety agencies with accreditation related technical support and serving as a strong communication resource concerning CALEA Accreditation programming. This position requires the ability to research and analyze trends and patterns and apply data in order to develop and direct work activities. The position also requires the capacity to plan and prioritize work, report on initiatives and impacts, present effectively in written and verbal formats, utilize organization goals and directives to develop work strategies, and prepare and deliver client resources. The position must be able to work with minimal supervision and use general direction to develop specific work activities. The Regional Program Manager must be effective in using contemporary office automation and remote work technologies, as well as have the capacity to employ conferencing technologies to deliver information to clients across the CALEA service areas and regions.
A Bachelor’s degree is desired, but an equivalent combination of experience, training, and education may be considered. Additionally, CALEA is seeking candidates that can work and reside in the specified geographic regions, as these are remote work positions requiring professional relationship building with public safety professionals in the regions.
The successful candidate will have a broad knowledge of public safety policies, operational procedures and administrative practices within the country of Mexico and speak Spanish and English fluently. Additionally, they will have the ability to develop and maintain marketing leads from self-initiated activities, as well as the ability to initiate and maintain interactive relationships in order to effectively explain the CALEA Accreditation Programs and related concepts to agency executives and community decision-makers.
Regional Program Managers must be able to work under general to no supervision on specialized tasks or technical issues and evaluate reports and documents to determine compliance with CALEA standards. The successful candidate will be able to assemble materials and resources to support the needs of clients and potential client agencies and make decisions based on the analysis of pertinent information and public safety trends.
The successful candidate will be able to develop lesson plans and present effective training and information about the accreditation process. And, they will be able to deal tactfully, courteously, and effectively with a wide range of clients, employees, and the general public.
The position requires travel periodically for periods up to one week. The successful candidate must be able to travel by any contemporary means of transportation including airlines, automobile or rail. They must also be available to work evenings and weekends and maintain availability by telephone as required.
The successful candidate must be proficient in using Microsoft Office products including Excel, PowerPoint and Word. They must be able to become proficient with CALEA’s client database system and be able to use a keyboard or other comparable mediums to meet work requirements. They must be able to effectively use Sales Force software for prospective client management.
The position will not supervise staff but will occasionally be required to direct contract employees on projects and services.
Remote Work, VA 20110
Interested candidates should submit a cover letter and resume to Travis J. Parrish, CALEA Director of Client Services and Relations at 13575 Heathcote Blvd., Suite 320, Gainesville, VA 20155 or electronically in portable document format (pdf) to Human Resources Specialist Rhonda Garner at email@example.com. Candidates should specify their intended remote work location. The position will remain open until filled. However, serious candidates should remit application materials by June 14, 2019.
All CALEA positions are considered at-will and either the employee or CALEA may terminate the employment relationship at any time, with or without cause, and with or without notice. There is no guaranteed period of employment. CALEA is an Equal Opportunity Employer.