Karen Shepard

"The confidence in our department has increased tremendously throughout our community since becoming an accredited agency."

“CALEA Accreditation inspires public confidence in our agency, as well as assures that our department is up-to-date on police initiatives and administrative practices. Among the areas of particular importance addressed by CALEA, are the delivery of services to our citizens and the emphasis on inter-agency cooperation. CALEA provides a means of checks and balances that confirms the successful tactics we have in place.”  Miami PD  has been CALEA Accredited since 2003.

"Through improved policies and procedures, both the police department and the Communications Division were better able to  serve the community and its members.  There is a trust between the community and the members of the department because we are responsive to them and the needs of the community. Standards mean trust."

“I have been with this department for more than 25 years. I have seen a vast transition and difference come about as a result of our CALEA accreditation.”

"CALEA Accreditation gave our personnel a focus and direction with specific and measurable goals.  Self assessment is invaluable and on many occasions we found more efficient ways to discharge our duties, providing contemporary and professional law enforcement services." 

“Accreditation helps us make our law enforcement management systems work smoothly. It assists us with developing our employees and provides police officers with a superior foundation and enables them to provide outstanding services to the community.  I am proud of the men and women of the Avon Police Department for providing that superior level of service to our community.” 

"CALEA Accreditation has prompted the Corpus Christi (TX) Police Department to closely scrutinize the policies and procedures governing the way we do business. Many policies have been updated/altered/initiated because of the influence of CALEA. Working closely with the city Legal Department and the city Human Resources Department, we are confident that we can better withstand the scrutiny of lawsuits and grievances and at the same time offer our employees a fair and consistent work environment."

"Although the CALEA process is institutionalized with my agency, we learn something about our agency each time we have a CALEA assessment.  Our employees have an understanding of their duties that comes with adhering to standards over the years." 

"The CALEA Campus Security Accreditation Program provides an opportunity for college and university non-sworn agencies to become more professional and respected by their administration, students, faculty, staff and surrounding law enforcement departments."

"Had it not been for CALEA we would not have been as organized or able to adapt and respond to the floods.  CALEA was responsible for enabling the Munster Police Department to respond. I hope agencies realize that in difficult times CALEA can be the lifeline."

“With the CALEA-based blueprint in place, we now have a means to continually develop, review and adjust our efforts to meet the best practices and standards in the industry. We will continue to partner with CALEA and other accredited agencies to meet the dynamic changes of our profession and the needs of our growing community.”