Client Testimonials

"The new two person on-site was fantastic. The interaction that occurred between the team and the community along with members of the agency made it easier for all to accept accreditation and to share what it meant to them. Accreditation makes it easier for the Sheriff's Office to provide better service to the citizens in our community."

"From start to finish, it's the change in process that is most obvious when working with CALEA. This change offers agencies the opportunity for improved transparency and delivery of services to the communities served. I would tell any chief that if he/she steps up to the table, the end result will be a better department for both members and citizens alike."

“I have been with this department for more than 25 years. I have seen a vast transition and difference come about as a result of our CALEA accreditation.”

"CALEA Accreditation gave our personnel a focus and direction with specific and measurable goals.  Self assessment is invaluable and on many occasions we found more efficient ways to discharge our duties, providing contemporary and professional law enforcement services." 

“Accreditation helps us make our law enforcement management systems work smoothly. It assists us with developing our employees and provides police officers with a superior foundation and enables them to provide outstanding services to the community.  I am proud of the men and women of the Avon Police Department for providing that superior level of service to our community.” 

"CALEA Accreditation has prompted the Corpus Christi (TX) Police Department to closely scrutinize the policies and procedures governing the way we do business. Many policies have been updated/altered/initiated because of the influence of CALEA. Working closely with the city Legal Department and the city Human Resources Department, we are confident that we can better withstand the scrutiny of lawsuits and grievances and at the same time offer our employees a fair and consistent work environment."

"Although the CALEA process is institutionalized with my agency, we learn something about our agency each time we have a CALEA assessment.  Our employees have an understanding of their duties that comes with adhering to standards over the years." 

"Had it not been for CALEA we would not have been as organized or able to adapt and respond to the floods.  CALEA was responsible for enabling the Munster Police Department to respond. I hope agencies realize that in difficult times CALEA can be the lifeline."

“With the CALEA-based blueprint in place, we now have a means to continually develop, review and adjust our efforts to meet the best practices and standards in the industry. We will continue to partner with CALEA and other accredited agencies to meet the dynamic changes of our profession and the needs of our growing community.”

"The City of Keller, Texas residents approved a 15 Year Crime Control and Prevention Sales Tax dedicated to the Keller Police Department and one of the expenditure requirements was to continue to fund the CALEA Accreditation program. The taxpayers noted the improvements in the overall management and performance in their police department since the department received the initial award in 2006."

"Let me just briefly give you a broader municipal perspective of how we value and utilize our CALEA accredited status: CALEA Accreditation helps our risk management efforts and is an important part of our group insurance rating and, conversely, our costs. Being CALEA accredited also helps our bond rating. It is a rating we share with only 5% of cities in the United States. Moody’s loves CALEA Standards and so do our bond holders. Accreditation is an important part of our recruiting package for economic development; it makes a strong statement about our community and its values.