Skip to main content
  • Inicio
  • Founding Associations
  • Contáctenos
  • Entrar
CALEA® logo CALEA®
  • Sobre Nosotros
    • La Comisión
    • CALEA Commissioners
      • Role and Responsibilities
      • La Junta de Comisionados
      • Board Structure
      • Comisarios pasado
    • Lista del personal
    • Contact Us
  • Acreditación
    • Proceso de Acreditación
  • Programas
    • Aplicación de la ley
      • El Costo
      • Inscripción
    • Academia de Entrenamiento
      • El Costo
      • Inscripción
    • Comunicación de Seguridad Pública
      • El Costo
      • Inscripción
  • Clients
    • CALEA Client Database
    • PACs
  • Resources
    • Articles on Accreditation
      • Risk Management
        • Accreditation Saves Money
        • Risk Management Studies
        • IRMA Report
    • CALEA Client Database
    • PACs
    • Did You Know...?
  • Career Opps
    • View Ads
    • Post an Ad
  • Los Asesores
    • ¿Qué es un asesor de CALEA?
    • Aplicación para convertirse en un asesor
  • Premios
  • Noticias
    • News Releases
    • CALEA Update Magazine
      • Featured Articles
      • Archive
    • AccreditationWorks!
    • Annual Reports
    • CALEA News E-Newsletter
      • Archive
  • CACE
  • Foro
    • Public
    • Forum Help
Home
  • English
  • Español
entrar
  • Conferences
  • Mobile Conference Site
  • My CALEA Store
  • Tienda

Public Safety Communications Accreditation: Eligibility Criteria

Participation in the Communications Accreditation Program is restricted to:

  1. Legally constituted governmental entities with a mandated responsibility to provide public safety communications services (stand alone agencies).
  2. Component departments of public safety agencies that provide communications services.
  3. Private agencies with mandated public safety communications responsibilities, whose eligibility is determined on a case-by-case basis by the Commission.

Agency Size Determination

Agency size determines which standards are applicable and the program participation fees. For stand-alone agencies, size is defined as the total number of authorized full-time personnel. For communications services that are a part of another organization (e.g., fire, law enforcement, or EMS) size is the number of full-time personnel assigned to the communications function, plus one,

A (1-15 personnel)
B (16-75)
C (76+)

There is a provision for a "unique" agency that because of its mission, size, location, or other factors, may not fit the paradigm.

Agencies that seek accreditation are required to comply only with those standards that are specifically applicable to them. Applicability is based on an agency's size and the functions it performs.  Applicable standards are categorized as mandatory or other-than-mandatory. Agencies must comply with all applicable mandatory (M) standards and 80% of applicable other-than-mandatory (O) standards.  If an agency cannot comply with a standard because of legislation, labor agreements, court orders, or case law, waivers can be sought from the Commission.

Share this

Client Testimonials

"The accreditation process has provided my department with the tools needed to strategically plan and successfully manage a highly professional transit police agency, as well as provided extraordinary trust and confidence among its members, community stakeholders, law enforcement and criminal justice agencies, and the MBTA.” MBTA has been CALEA Accredited since 2005.

Read More

—Former Chief Joseph C. Carter, MBTA and Past IACP President

"The confidence in our department has increased tremendously throughout our community since becoming an accredited agency."

Read More

—Chief Harry Rilling, Norwalk (CT) Police Department

“The Accreditation Process provides the best and the most credible roadmap for any law enforcement agency in pursuit of professional excellence. It will be the benchmark for policing in the twenty-first century.”   Lafourche Parish (LA) Sheriff’s Office has been CALEA Accredited since 2000.

Read More

—Sheriff Craig Webre, Lafourche Parish (LA) Sheriff’s Office, Past President - National Sheriffs’ Association

“CALEA Accreditation inspires public confidence in our agency, as well as assures that our department is up-to-date on police initiatives and administrative practices. Among the areas of particular importance addressed by CALEA, are the delivery of services to our citizens and the emphasis on inter-agency cooperation. CALEA provides a means of checks and balances that confirms the successful tactics we have in place.”  Miami PD  has been CALEA Accredited since 2003.

Read More

—Former Chief John Timoney Miami (FL) PD, Past President-Police Executive Research Forum

"The new two person on-site was fantastic. The interaction that occurred between the team and the community along with members of the agency made it easier for all to accept accreditation and to share what it meant to them. Accreditation makes it easier for the Sheriff's Office to provide better service to the citizens in our community."

Read More

—John C. Bittick, Monroe County Sheriff’s Office, Forsyth, Georgia

"Through improved policies and procedures, both the police department and the Communications Division were better able to  serve the community and its members.  There is a trust between the community and the members of the department because we are responsive to them and the needs of the community. Standards mean trust."

Read More

—Assistant Chief Michael Webb, Abington (PA) Police Department

"From start to finish, it's the change in process that is most obvious when working with CALEA. This change offers agencies the opportunity for improved transparency and delivery of services to the communities served. I would tell any chief that if he/she steps up to the table, the end result will be a better department for both members and citizens alike."

Read More

—Chief Tom Younce, North Carolina State University Police Department

“I have been with this department for more than 25 years. I have seen a vast transition and difference come about as a result of our CALEA accreditation.”

Read More

—Chief James Chavis, Kannapolis (NC) Police Department

“I would like to thank the Commission very much. Accreditation is a way of life for us. It has reduced our liability cost and made my risk managers very happy.”

Read More

—Sheriff Timothy Dunning, Douglas County (NE) Sheriff’s Office

"CALEA Accreditation gave our personnel a focus and direction with specific and measurable goals.  Self assessment is invaluable and on many occasions we found more efficient ways to discharge our duties, providing contemporary and professional law enforcement services." 

Read More

—Chief Mark Palmer, Coventry (CT) Police Department

"CALEA Accreditation has proven itself time and time again...and the respect and support generated within our community for our services have been positively impacted by the program, making us a truly professional agency."

Read More

—Sheriff Thomas Brown, Jr., Dekalb County (GA) Sheriff's Office

“Accreditation helps us make our law enforcement management systems work smoothly. It assists us with developing our employees and provides police officers with a superior foundation and enables them to provide outstanding services to the community.  I am proud of the men and women of the Avon Police Department for providing that superior level of service to our community.” 

Read More

—Chief Mark Rinaldo, Avon (CT) Police Department

“The key to CALEA Accreditation is peer review of our policies, procedures and practices.  This promotes professional excellence as we strive to be our very best.  The process results in a total team effort that contributes positively to any agency’s effectiveness and ability to solve problems and deliver services.  We have bought into this process since the early 1990’s and remain committed.  I look forward to many years as a CALEA Accredited agency.” 

Read More

—Chief Kimberley Crannis, Blacksburg (VA) Police Department

"CALEA Accreditation has prompted the Corpus Christi (TX) Police Department to closely scrutinize the policies and procedures governing the way we do business. Many policies have been updated/altered/initiated because of the influence of CALEA. Working closely with the city Legal Department and the city Human Resources Department, we are confident that we can better withstand the scrutiny of lawsuits and grievances and at the same time offer our employees a fair and consistent work environment."

Read More

—Chief Troy Riggs, Corpus Christi (TX) Police Department

"The assessors did an excellent job of providing feedback to my agency on our performance. In today’s environment with an economic downturn this is not the time to think about giving up accreditation; it is even more important to retain accreditation as the CALEA process represents our roadway to professionalism."

Read More

—Sherrif Robert Peryam, Monroe County (FL) Sheriff's Office

"Although the CALEA process is institutionalized with my agency, we learn something about our agency each time we have a CALEA assessment.  Our employees have an understanding of their duties that comes with adhering to standards over the years." 

Read More

—Chief Wren Johnson, Morehead City (NC) Police Department

"I would not send my kids to a school or a hospital that was not accredited, and I think the citizens of Columbia County deserve the professional delivery of services by my office that is embodied by the CALEA standards."

Read More

—Sheriff Clay Whittle, Columbia County (GA) Sheriff's Office

"The CALEA Campus Security Accreditation Program provides an opportunity for college and university non-sworn agencies to become more professional and respected by their administration, students, faculty, staff and surrounding law enforcement departments."

Read More

—Chief Gary Lyle , Anne Arundel (MD) Community College

"Within our Division, whether individually or collectively, one of our goals is to make a difference in our agency and community.  When you follow the standards of CALEA., that is your playbook on how to do that. The standards are the guidepost that we follow."   

Read More

—Chief Walter Distelzweg, Columbus (OH) Division of Police

"Had it not been for CALEA we would not have been as organized or able to adapt and respond to the floods.  CALEA was responsible for enabling the Munster Police Department to respond. I hope agencies realize that in difficult times CALEA can be the lifeline."

Read More

—Chief Stephen Scheckel, Munster (IN) Police Department

"First and foremost, the standards represent what are considered to be good business practices for training academies. It is not a one-time temporary process.  It is the way the agency has been and will continue to do business. A highly prized recognition of professionalism and excellence." 

Read More

—Commissioner John W. Bizzack, PhD., Kentucky Department of Criminal Justice

“With the CALEA-based blueprint in place, we now have a means to continually develop, review and adjust our efforts to meet the best practices and standards in the industry. We will continue to partner with CALEA and other accredited agencies to meet the dynamic changes of our profession and the needs of our growing community.”

Read More

—Chief Paul Willingham, University of Houston - Clear Lake (TX) Police Department

View All

Subscribe to CALEA News

Founding Associations

IACP LogoThe National Organization of Black Law Enforcement Executives (NOBLE) LogoNation Sheriff Association Logo Police Executive Research Forum Logo

CALEA® © 2010
13575 Heathcote Boulevard, Suite 320 Gainesville, Virginia 20155
(703) 352-4225  FAX (703) 890-3126

  • Sobre Nosotros
  • Programas
  • Clients
  • Assessors
  • Premios
  • Noticias