Steps in the Accreditation Process

There are five general phases or steps in the accreditation process:

Enrollment
Self-Assessment
On-Site Assessment
Commission Review and Decision
Maintaining Compliance and Reaccreditation

Enrollment:

The primary resource to explore accreditation and gather information is the CALEA website. It offers the opportunity to obtain a vast amount of information about CALEA's history, organization, and credentialing programs; search the client database for other agencies enrolled; or view/print fee schedules and other required enrollment documents. The website also contains archives of the monthly electronic newsletters, the CALEA E-Communique, and of the previous CALEA Update magazine; a compilation of AccreditationWorks! articles, which describe the impact of accreditation from CALEA clients' perspective; plus links to other research studies and resources.

Before enrolling in the program, any CALEA publication may be purchased through the online store. The standards manual for each program, combined with the CALEA Process and Programs Guide, presents the information and instruction to completely review CALEA programs.

CALEA staff is available to answer questions or provide general assistance. Interested agencies or individuals can also register to attend a CALEA conference. When an agency is ready to enter the process, it should complete the online Enrollment Package on the CALEA website, or contact CALEA.

Self-Assessment:

Once an agency is enrolled in one of CALEA's programs, it enters self-assessment. Depending on the program, an agency has either 36 or 24 months from the date a CALEA representative signs the Accreditation Agreement to complete self-assessment and schedule an on-site assessment.

The agency proceeds with self-assessment by complying with applicable standards, developing proofs of compliance, and preparing for the on-site assessment. During this time, CALEA staff is available to provide guidance on the applicability of standards and attaining compliance.

On-Site Assessment:

Once the agency notifies CALEA of its completion of the self-assessment phase and its desire to schedule its initial on-site assessment, staff will schedule a date that is mutually agreeable. A team of CALEA-trained assessors visits the agency to determine compliance with standards, views agency operations, conducts a public information session, and reports its findings to the Commission for final determination of accreditation status.

Commission Review and Decision:

At each CALEA conference held three times a year, the Commission’s Review Committees conduct hearings, which are open for public attendance, regarding the agency’s compliance to applicable standards. Designated agency representatives are invited to participate in this review. If satisfied the agency has met all compliance requirements, the Commission awards accreditation for a three year period and is able to display the CALEA program's Mark of Excellence.

Maintaining Compliance and Reaccreditation:

During its three-year accreditation award cycle, the agency must maintain compliance with applicable standards, keep its proofs of compliance up-to-date, and live by the letter and spirit of those standards. To retain its accredited status, the agency is required to submit to CALEA their appropriate accreditation continuation fees, as well as an annual report. Reaccreditation occurs at the end of the three years, following another successful on-site assessment and hearing before the Commission.

Client Testimonials

"The confidence in our department has increased tremendously throughout our community since becoming an accredited agency."

—Former Chief Harry Rilling, Norwalk (CT) Police Department

“The Accreditation Process provides the best and the most credible roadmap for any law enforcement agency in pursuit of professional excellence. It will be the benchmark for policing in the twenty-first century.” Lafourche Parish (LA) Sheriff’s Office has been CALEA Accredited since 2000.

—Sheriff Craig Webre, Lafourche Parish (LA) Sheriff’s Office, Past President - National Sheriffs’ Association

“CALEA Accreditation inspires public confidence in our agency, as well as assures that our department is up-to-date on police initiatives and administrative practices. Among the areas of particular importance addressed by CALEA, are the delivery of services to our citizens and the emphasis on inter-agency cooperation. CALEA provides a means of checks and balances that confirms the successful tactics we have in place.” Miami PD has been CALEA Accredited since 2003.

—Former Chief John Timoney Miami (FL) PD, Past President-Police Executive Research Forum

"The new two person on-site was fantastic. The interaction that occurred between the team and the community along with members of the agency made it easier for all to accept accreditation and to share what it meant to them. Accreditation makes it easier for the Sheriff's Office to provide better service to the citizens in our community."

—John C. Bittick, Monroe County Sheriff’s Office, Forsyth, Georgia

"Through improved policies and procedures, both the police department and the Communications Division were better able to serve the community and its members. There is a trust between the community and the members of the department because we are responsive to them and the needs of the community. Standards mean trust."

—Assistant Chief Michael Webb, Abington (PA) Police Department

"From start to finish, it's the change in process that is most obvious when working with CALEA. This change offers agencies the opportunity for improved transparency and delivery of services to the communities served. I would tell any chief that if he/she steps up to the table, the end result will be a better department for both members and citizens alike."

—Former Chief Tom Younce, North Carolina State University Police Department

“I have been with this department for more than 25 years. I have seen a vast transition and difference come about as a result of our CALEA accreditation.”

—Chief James Chavis, Kannapolis (NC) Police Department

“I would like to thank the Commission very much. Accreditation is a way of life for us. It has reduced our liability cost and made my risk managers very happy.”

—Sheriff Timothy Dunning, Douglas County (NE) Sheriff’s Office

"CALEA Accreditation gave our personnel a focus and direction with specific and measurable goals. Self assessment is invaluable and on many occasions we found more efficient ways to discharge our duties, providing contemporary and professional law enforcement services."

—Chief Mark Palmer, Coventry (CT) Police Department

"CALEA Accreditation has proven itself time and time again...and the respect and support generated within our community for our services have been positively impacted by the program, making us a truly professional agency."

—Sheriff Thomas Brown, Jr., Dekalb County (GA) Sheriff's Office

“Accreditation helps us make our law enforcement management systems work smoothly. It assists us with developing our employees and provides police officers with a superior foundation and enables them to provide outstanding services to the community. I am proud of the men and women of the Avon Police Department for providing that superior level of service to our community.”

—Chief Mark Rinaldo, Avon (CT) Police Department

“The key to CALEA Accreditation is peer review of our policies, procedures and practices. This promotes professional excellence as we strive to be our very best. The process results in a total team effort that contributes positively to any agency’s effectiveness and ability to solve problems and deliver services. We have bought into this process since the early 1990’s and remain committed. I look forward to many years as a CALEA Accredited agency.”

—Chief Kimberley Crannis, Blacksburg (VA) Police Department

"CALEA Accreditation has prompted the Corpus Christi (TX) Police Department to closely scrutinize the policies and procedures governing the way we do business. Many policies have been updated/altered/initiated because of the influence of CALEA. Working closely with the city Legal Department and the city Human Resources Department, we are confident that we can better withstand the scrutiny of lawsuits and grievances and at the same time offer our employees a fair and consistent work environment."

—Chief Troy Riggs, Corpus Christi (TX) Police Department

"The assessors did an excellent job of providing feedback to my agency on our performance. In today’s environment with an economic downturn this is not the time to think about giving up accreditation; it is even more important to retain accreditation as the CALEA process represents our roadway to professionalism."

—Sheriff Robert Peryam, Monroe County (FL) Sheriff's Office

"Although the CALEA process is institutionalized with my agency, we learn something about our agency each time we have a CALEA assessment. Our employees have an understanding of their duties that comes with adhering to standards over the years."

—Chief Wren Johnson, Morehead City (NC) Police Department

"I would not send my kids to a school or a hospital that was not accredited, and I think the citizens of Columbia County deserve the professional delivery of services by my office that is embodied by the CALEA standards."

—Sheriff Clay Whittle, Columbia County (GA) Sheriff's Office

"The CALEA Campus Security Accreditation Program provides an opportunity for college and university non-sworn agencies to become more professional and respected by their administration, students, faculty, staff and surrounding law enforcement departments."

—Chief Gary Lyle , Anne Arundel (MD) Community College

"Had it not been for CALEA we would not have been as organized or able to adapt and respond to the floods. CALEA was responsible for enabling the Munster Police Department to respond. I hope agencies realize that in difficult times CALEA can be the lifeline."

—Chief Stephen Scheckel, Munster (IN) Police Department

"First and foremost, the standards represent what are considered to be good business practices for training academies. It is not a one-time temporary process. It is the way the agency has been and will continue to do business. A highly prized recognition of professionalism and excellence."

—Commissioner John W. Bizzack, PhD., Kentucky Department of Criminal Justice

“With the CALEA-based blueprint in place, we now have a means to continually develop, review and adjust our efforts to meet the best practices and standards in the industry. We will continue to partner with CALEA and other accredited agencies to meet the dynamic changes of our profession and the needs of our growing community.”

—Chief Paul Willingham, University of Houston - Clear Lake (TX) Police Department

"Our department has been in the accreditation business for over twenty-six years. While it was very challenging in the beginning, it has now become a part of our daily lives. Today, 93% of our officers and employees began their career with a nationally accredited department. Meeting the standards is no longer a challenge but an invitation for new ways to improve existing processes. We consider it an honor to be a long standing member of the CALEA family."

—Chief Elaine P. Snow, Rome (GA) Police Department

"The City of Keller, Texas residents approved a 15 Year Crime Control and Prevention Sales Tax dedicated to the Keller Police Department and one of the expenditure requirements was to continue to fund the CALEA Accreditation program. The taxpayers noted the improvements in the overall management and performance in their police department since the department received the initial award in 2006."

—Chief Mark R. Hafner, Keller (TX) Police Department

"When our agency was at a strategic inflection point, we first used CALEA Recognition and then Accreditation as the tool to turn things around. Simply, we had to change, and that change had to be significant and done in a timely fashion. We used the CALEA Standards to guide us as we made changes in practice, procedures and policies."

—Chief Thomas E. Engells, Univ. of Texas Medical Branch Police Department

"Let me just briefly give you a broader municipal perspective of how we value and utilize our CALEA accredited status: CALEA Accreditation helps our risk management efforts and is an important part of our group insurance rating and, conversely, our costs. Being CALEA accredited also helps our bond rating. It is a rating we share with only 5% of cities in the United States. Moody’s loves CALEA Standards and so do our bond holders. Accreditation is an important part of our recruiting package for economic development; it makes a strong statement about our community and its values.

—Valerie Salmons, Village Administrator, Village of Bartlett, IL

View All