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Standards Titles

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 CALEA® Standards for Law Enforcement Agencies

 

Below is a comprehensive list of the titles of all Law Enforcement Standards.  The 188 highlighted standards constitute the tier 1 option, CALEA® Law Enforcement Accreditation Program. The tier 2 option, CALEA® Advanced Law Enforcement Accreditation Program, is composed of all the 481 standards listed.

1 Law Enforcement Role and Authority

1.1 Law Enforcement Agency Role

1.1.1 Oath of Office
1.1.2 Code of Ethics

1.1.3 Agency’s Role in Criminal Justice Diversion Programs
1.1.4 Consular Notification

1.2 Limits of Authority

1.2.1 Legal Authority Defined
1.2.2 Legal Authority to Carry/Use Weapons
1.2.3 Compliance with Constitutional Requirements
1.2.4 Search and Seizure
1.2.5 Arrest with/without Warrant

1.2.6 Alternatives to Arrest
1.2.7 Use of Discretion
1.2.8 Strip/Body Cavity Search
1.2.9 Bias Based Profiling

1.3 Use of Force

1.3.1 Use of Reasonable Force
1.3.2 Use of Deadly Force
1.3.3 Warning Shots
1.3.4 Use of Authorized Less Lethal Weapons
1.3.5 Rendering Aid After Use of Weapons
1.3.6 Reporting Uses of Force
1.3.7 Reviewing Reports of 1.3.6
1.3.8 Removal from Line of Duty Assignment, Use of Force
1.3.9 Authorization: Weapons and Ammunition
1.3.10 Demonstrating Proficiency with Weapons
1.3.11 Annual/Biennial Proficiency Training
1.3.12 Issuing Written Directives
1.3.13 Analyze Reports from 1.3.6

2 Agency Jurisdiction and Mutual Aid

2.1 Agency Jurisdiction and Mutual Aid

2.1.1 Geographical Boundaries
2.1.2 Concurrent Jurisdiction
2.1.3 Written Agreements for Mutual Aid
2.1.4 Requesting Assistance: Federal LE/National Guard

3 Contractual Agreements for Law Enforcement Services

3.1 Contractual Agreements

3.1.1 Written Agreement for Services Provided
3.1.2 Employee Rights

11 Organization and Administration

11.1 Organizational Structure

11.1.1 Description of Organization
11.1.2 Organizational Chart

11.2 Unity of Command

11.2.1 Employee Accountability
11.2.2 Direct Command, Component

11.3 Authority and Responsibility

11.3.1 Responsibility/Authority
11.3.2 Supervisory Accountability

11.4 General Management and Administration

11.4.1 Administrative Reporting Program
11.4.2 Accountability for Agency Forms
11.4.3 Accreditation Maintenance
11.4.4 Computer Software Policy
11.4.5 Notify CEO of Incident with Liability

12 Direction

12.1 Direction

12.1.1 CEO Authority and Responsibility
12.1.2 Command Protocol
12.1.3 Obey Lawful Orders

12.1.4 Functional Communication/Cooperation

12.2 Written Directives

12.2.1 The Written Directive System
12.2.2 Dissemination and Storage


15 Planning and Research, Goals and Objectives, and Crime Analysis

15.1 Planning and Research

15.1.1 Activities of Planning and Research
15.1.2 Organizational Placement/Planning and Research
15.1.3 Multiyear Plan

15.2 Goals and Objectives

15.2.1 Annual Updating/Goals and Objectives
15.2.2 System for Evaluation/Goals and Objectives

15.3 Crime Analysis

15.3.1 Establish Procedures

16 Allocation and Distribution of Personnel and Personnel Alternatives

16.1 Allocation and Distribution of Personnel

16.1.1 Position Management System
16.1.2 Workload Assessments

16.2 Specialized Assignment

16.2.1 Annual Review
16.2.2 Announce Openings
16.2.3 Temporary/Rotating Assignments

16.3 Reserves

16.3.1 Program Description
16.3.2 Selection Criteria
16.3.3 Entry Level Training
16.3.4 Uniforms and Equipment
16.3.5 In-Service Training
16.3.6 Use of Force Training & Firearms Proficiency

16.3.7 Bonding/Liability Protection
16.3.8 Performance Evaluations
16.3.9 Educational Requirements

16.4 Auxiliaries

16.4.1 Program Description
16.4.2 Training
16.4.3 Uniforms

17 Fiscal Management and Agency Property

17.1 Fiscal Management

17.1.1 CEO Authority and Responsibility

17.2 Budget

17.2.1 Budget Process and Responsibility Described
17.2.2 Functional Recommendations to Budget

17.3 Purchasing
17.3.1 Requisition and Purchasing Procedures

17.4 Accounting

17.4.1 Accounting System
17.4.2 Cash Fund/Accounts Maintenance
17.4.3 Independent Audit

17.5 Agency Property

17.5.1 Inventory and Control
17.5.2 Issue/Reissue Procedures
17.5.3 Operational Readiness

21 Classification and Delineation of Duties and Responsibilities

21.1 Task Analysis

21.1.1 Task Analysis

21.2 Classification

21.2.1 Classification Plan
21.2.2 Job Description Maintenance and Availability

22.0 Compensation, Benefits, and Conditions of Work

22.1 Compensation

22.1.1 Salary Program

22.2 Benefits

22.2.1 Leave Program
22.2.2 Benefits Program
22.2.3 Personnel Support Services Program
22.2.4 Victim Witness Services/Line of Duty Death
22.2.5 Clothing and Equipment
22.2.6 Employee Assistance Program
22.2.7 Employee Identification

22.3 Conditions of Work

22.3.1 Physical Examinations
22.3.2 General Health and Physical Fitness
22.3.3 Fitness and Wellness Program
22.3.4 Off-Duty Employment
22.3.5 Extra-Duty Employment

24 Collective Bargaining

24.1 Collective Bargaining and Contract Management

24.1.1 Agency Role
24.1.2 Ratification Responsibilities

25 Grievance Procedures

25.1 Grievance Procedures

25.1.1 Grievance Procedures
25.1.2 Coordination/Control of Records
25.1.3 Annual Analysis

26 Disciplinary Procedures

26.1 Disciplinary Procedures

26.1.1 Code of Conduct and Appearance
26.1.2 Employee Awards
26.1.3 Sexual Harassment
26.1.4 Disciplinary System

26.1.5 Role and Authority of Supervisors
26.1.6 Appeal Procedures
26.1.7 Dismissal Procedures
26.1.8 Records

31 Recruitment

31.1 Administrative Practices and Procedures

31.1.1 Agency Participation
31.1.2 Assignment/Recruitment

31.2 Equal Employment Opportunity and Recruitment

31.2.1 Recruitment Plan
31.2.2 Annual Analysis
31.2.3 Equal Employment Opportunity Plan

31.3 Job Announcements and Publicity

31.3.1 Job Announcements
31.3.2 Posting Locations
31.3.3 Maintaining Applicant Contact
31.3.4 Application Rejection

32 Selection

32.1 Professional and Legal Requirements

32.1.1 Selection Process Described
32.1.2 Job Relatedness
32.1.3 Uniform Administration
32.1.4 Candidate Information
32.1.5 Notification of Ineligibility
32.1.6 Records
32.1.7 Selection Material Security

32.2 Administrative Practices and Procedures

32.2.1 Background Investigations
32.2.2 Training
32.2.3 Records Retention
32.2.4 Polygraph Examinations
32.2.5 Conducted by Trained Personnel
32.2.6 Use of Results
32.2.7 Medical Examinations
32.2.8 Emotional Stability/Psychological Fitness Examinations

32.2.9 Records Retention
32.2.10 Entry Level Probation

33 Training and Career Development

33.1 Administration

33.1.1 Training Committee
33.1.2 Attendance Requirements
33.1.3 Outside Training Reimbursement
33.1.4 Lesson Plan Requirements
33.1.5 Remedial Training
33.1.6 Employee Training Record Maintenance
33.1.7 Training Class Records Maintenance

33.2 Academy

33.2.1 Academy Administration and Operation
33.2.2 Academy Facilities
33.2.3 Outside Academy, Role
33.2.4 Outside Academy, Agency Specific Training

33.3 Training Instructors

33.3.1 Instructor Training

33.4 Recruit Training

33.4.1 Entry Level Training Required
33.4.2 Recruit Training Program
33.4.3 Field Training Program

33.5 In-Service, Shift Briefing, and Advanced Training

33.5.1 Annual Retraining Program
33.5.2 Shift Briefing Training
33.5.3 Accreditation Training
33.5.4 Accreditation Manager Training

33.6 Specialized In-Service Training

33.6.1 Specialized Training
33.6.2 Tactical Team Training Program

33.7 Civilian Training

33.7.1 Civilian Orientation
33.7.2 Civilian Pre-Service and In-Service Training

33.8 Career Development and Education

33.8.1 Career Development Personnel Training
33.8.2 Skill Development Training Upon Promotion
33.8.3 Career Development Program
33.8.4 Educational Incentives

34 Promotion

34.1 Professional and Legal Requirements

34.1.1 Agency Role
34.1.2 Authority and Responsibility
34.1.3 Promotional Process Described
34.1.4 Job Relatedness
34.1.5 Promotional Announcement
34.1.6 Eligibility Lists
34.1.7 Promotional Probation

35 Performance Evaluation

35.1 Administration

35.1.1 Performance Evaluation System
35.1.2 Annual Evaluation
35.1.3 Quarterly Evaluation of Probationary Employees
35.1.4 Evaluation Criteria
35.1.5 Evaluation Period
35.1.6 Unsatisfactory Performance
35.1.7 Employee Counseling
35.1.8 Rater Evaluation
35.1.9 Personnel Early Warning System

41 Patrol

41.1 Administration

41.1.1 Shift/Beat Assignment
41.1.2 Shift Briefing
41.1.3 Special-Purpose Vehicles
41.1.4 Agency Animals

41.2 Operations

41.2.1 Responding Procedures
41.2.2 Pursuit of Motor Vehicles
41.2.3 Roadblocks and Forcible Stopping
41.2.4 Notification Procedures
41.2.5 Missing Persons
41.2.6 Missing Children
41.2.7 Mental Illness

41.3 Equipment

41.3.1 Patrol Vehicles Lights, Sirens
41.3.2 Equipment Specification/Replenishment
41.3.3 Occupant Safety Restraints
41.3.4 Authorized Personal Equipment
41.3.5 Protective Vests
41.3.6 Protective Vests/Pre-Planned, High Risk Situations
41.3.7 Mobile Data Access
41.3.8 In-Car Audio/Video
41.3.9 License Plate Recognition Systems

42 Criminal Investigation

42.1 Administration

42.1.1 On-Call Schedule
42.1.2 Case-Screening System
42.1.3 Case File Management
42.1.4 Accountability, Preliminary/Follow-Up Investigations
42.1.5 Habitual/Serious Offenders
42.1.6 Criminal Intelligence

42.2 Operations

42.2.1 Preliminary Investigations Steps
42.2.2 Follow-Up Investigations Steps
42.2.3 Investigative Checklists
42.2.4 Patrol Shift Briefing Attendance
42.2.5 Investigative Task Forces
42.2.6 Polygraph Examinations
42.2.7 Informants
42.2.8 Identity Crimes
42.2.9 Cold Cases
42.2.10 Interview Rooms
42.2.11 Line-ups
42.2.12 Show-ups

43 Vice, Drugs, and Organized Crime

43.1 Administration and Operations

43.1.1 Complaint Management
43.1.2 Records, Storage and Security
43.1.3 Confidential Funds
43.1.4 Equipment, Authorization and Control
43.1.5 Covert Operations

44 Juvenile Operations

44.1 Administration

44.1.1 Juvenile Operations Policy
44.1.2 Policy Input, Others
44.1.3 Annual Program Review

44.2 Operations

44.2.1 Handling Offenders
44.2.2 Procedures for Custody
44.2.3 Custodial Interrogation
44.2.4 School Liaison Program
44.2.5 Community Recreation Programs

45 Crime Prevention and Community Involvement

45.1 Crime Prevention

45.1.1 Activities
45.1.2 Organizing Prevention Groups
45.1.3 Prevention Input

45.2 Community Involvement

45.2.1 Activities
45.2.2 Quarterly Progress Report
45.2.3 Procedures for Transmitting Information
45.2.4 Citizens Survey
45.2.5 Survey Summary to CEO

46 Critical Incidents, Special Operations, and Homeland Security

46.1 Critical Incidents

46.1.1 Planning Responsibility
46.1.2 All Hazard Plan
46.1.3 Command Function
46.1.4 Operations Function
46.1.5 Planning Function
46.1.6 Logistics Function
46.1.7 Finance/Administration Function
46.1.8 Equipment Inspection
46.1.9 Annual Training

46.2 Special Operations

46.2.1 Special Operations Activities
46.2.2 Tactical Team Selection
46.2.3 Tactical Team Equipment
46.2.4 Hostage Negotiator Selection
46.2.5 Search and Rescue
46.2.6 VIP Security Plan
46.2.7 Special Events Plan

46.3 Homeland Security

46.3.1 Liaison with other Organizations
46.3.2 Terrorism Related Intelligence
46.3.3 Providing Awareness Information
46.3.4 Hazmat Awareness

52 Internal Affairs

52.1 Organizational Integrity

52.1.1 Complaint Investigation
52.1.2 Records, Maintenance and Security
52.1.3 CEO, Direct Accessibility
52.1.4 Complaint Registering Procedures
52.1.5 Annual Summaries; Public Availability

52.2 Complaint Procedures
52.2.1 Complaint Types
52.2.2 CEO, Notification
52.2.3 Investigation Time Limits
52.2.4 Informing Complainant
52.2.5 Statement of Allegations/Rights
52.2.6 Submission to Tests, Procedures
52.2.7 Relieved from Duty
52.2.8 Conclusion of Fact

53 Inspectional Services

53.1 Line Inspections

53.1.1 Procedures

53.2 Staff Inspections

53.2.1 Procedures

54 Public Information

54.1 Public Information

54.1.1 Activities
54.1.2 Policy Input
54.1.3 News Media Access

55 Victim/Witness Assistance

55.1 Administration

55.1.1 Summary of Rights
55.1.2 Analysis, Need/Services
55.1.3 Policy/Procedure Development

55.2 Operations

55.2.1 Initial Assistance
55.2.2 Assistance, Threats
55.2.3 Assistance, Preliminary Investigation
55.2.4 Assistance, Follow-Up Investigation
55.2.5 Assistance, Suspect Arrest
55.2.6 Next-of-Kin Notification

61 Traffic

61.1 Traffic Enforcement

61.1.1 Selective Enforcement Activities
61.1.2 Uniform Enforcement Procedures
61.1.3 Violator Procedures
61.1.4 Informing The Violator
61.1.5 Uniform Enforcement Policies
61.1.6 Enforcement Practices
61.1.7 Stopping/Approaching
61.1.8 Officer-Violator Relations
61.1.9 Speed-Measuring Devices
61.1.10 Alcohol Enforcement Program
61.1.11 DUI Procedures
61.1.12 License Reexamination Referrals
61.1.13 Parking Enforcement

61.2 Traffic Collision Investigation

61.2.1 Reporting and Investigation
61.2.2 Collision Scene Responses
61.2.3 Collision Scene Duties
61.2.4 Follow-Up Investigations

61.3 Traffic Direction and Control

61.3.1 Traffic Engineering
61.3.2 Direction/Control Procedures
61.3.3 Escorts
61.3.4 Adult School Crossing Guards
61.3.5 Student Safety Patrol Program
61.3.6 Local/Region Planning Committees

61.4 Ancillary Services

61.4.1 Assistance, Highway Users
61.4.2 Hazardous Highway Conditions
61.4.3 Towing
61.4.4 Traffic Safety Materials

70 Detainee Transportation

70.1 Transport Operations

70.1.1 Pre-Transport Prisoner Searches
70.1.2 Searching Transport Vehicles

70.1.3 Procedures, Transporting by Vehicle
70.1.4 Interruption of Transport
70.1.5 Prisoner Communication
70.1.6 Procedures, Transport Destination
70.1.7 Procedures, Escape
70.1.8 Notify Court of Security Hazard

70.2 Restraining Devices

70.2.1 Prisoner Restraint Requirement

70.3 Special Transport Situations
70.3.1 Sick, Injured, Disabled
70.3.2 Hospital Security and Control
70.3.3 Special Situations

70.4 Transport Equipment

70.4.1 Vehicle Safety Barriers
70.4.2 Rear Compartment Modifications

70.5 Documentation

70.5.1 Prisoner ID and Documentation

71 Processing and Temporary Detention

71.1 Authorization

71.1.1 Designate Rooms or Areas

71.2 Training

71.2.1 Training of Personnel

71.3 Detainee Processing and Control

71.3.1 Procedures
71.3.2 Immovable Objects
71.3.3 Security

71.4 Temporary Detention Facility Conditions

71.4.1 Physical Conditions
71.4.2 Fire Prevention/Suppression
71.4.3 Inspections

71.5 Processing and Testing

71.5.1 Security Concerns in Designated Processing or Testing Rooms/Areas

72 Holding Facility

72.1 Organization, Administration, and Management

72.1.1 Training User Personnel
72.1.2 Access, Nonessential Persons
72.1.3 Records Security

72.2 Physical Plant

72.2.1 Minimum Conditions

72.3 Safety and Sanitation

72.3.1 Fire, Heat, Smoke Detection System, Inspections
72.3.2 Posted Evacuation Plan
72.3.3 Weekly Sanitation Inspection

72.4 Security and Control

72.4.1 Securing Firearms
72.4.2 Entering Occupied Cells
72.4.3 Key Control
72.4.4 Facility Door Security
72.4.5 Security Checks
72.4.6 Security Inspections
72.4.7 Tool and Culinary Equipment
72.4.8 Alerting Control Point
72.4.9 Panic Alarms
72.4.10. Procedures, Escape
72.4.11 Report, Threats to Facility

72.5 Detainee Processing

72.5.1 Detainee Searches
72.5.2 Intake Forms
72.5.3 Sight and Sound Separation
72.5.4 Segregation
72.5.5 Procedure, Outside Detainees
72.5.6 Procedure, Exceeding Capacity
72.5.7 Identification, Released Detainees

72.6 Medical and Health Care Services
72.6.1 Procedure, Medical Assistance
72.6.2 First Aid Kit
72.6.3 Receiving-Screening Information

72.6.4 Posted Access to Medical Service
72.6.5 Dispensing Pharmaceuticals

72.7 Detainee Rights
72.7.1 Procedure, Detainee Rights

72.8 Supervision of Detainees

72.8.1 24-Hour Supervision
72.8.2 Audio/Visual Surveillance
72.8.3 Supervision, Opposite Sex
72.8.4 Receiving Mail/Packages
72.8.5 Visiting

73 Court Security

73.1 Administration

73.1.1 Role, Authority, Policies

73.2 Operations

73.2.1 Facilities, Equipment, Security Survey

73.3 Security Policy and Procedures

73.3.1 Weapon Lockboxes
73.3.2 Use of Restraints

73.4 Equipment

73.4.1 Identification, Availability, Operational Readiness
73.4.2 External Communications
73.4.3 Duress Alarms

73.5 Court Holding Facilities

73.5.1 Training
73.5.2 Detainee Searches
73.5.3 Detainee Property Security
73.5.4 Segregation
73.5.5 Procedure for Medical Assistance
73.5.6 First Aid Kit
73.5.7 Access of Nonessential Persons
73.5.8 Minimum Conditions
73.5.9 Fire Alarm System
73.5.10 Evacuation Plan
73.5.11 Sanitation Inspection
73.5.12 Securing Firearms
73.5.13 Entering Occupied Cells
73.5.14 Key Control
73.5.15 Facility Door Security
73.5.16 Security Checks
73.5.17 Security Inspections
73.5.18 Designated Control Point
73.5.19 Panic Alarms
73.5.20 Escape Procedures
73.5.21 Report of Threats to Facility
73.5.22 Posted Access to Medical Service
73.5.23 Audio/Visual Surveillance
73.5.24 Supervision of Opposite Sex

74 Legal Process

74.1 Records

74.1.1 Information, Recording
74.1.2 Execution/Attempt Service, Recording
74.1.3 Warrant/Wanted Person Procedures

74.2 Civil Process

74.2.1 Procedure, Civil Service

74.3 Criminal Process

74.3.1 Procedure, Criminal Process
74.3.2 Arrest Warrants Require Sworn Service

81 Communications

81.1 Administration

81.1.1 Agreements, Shared/Regional Facility
81.1.2 Operations Meet FCC Requirements

81.2 Operations

81.2.1 24 Hour, Toll-Free Service
81.2.2 Continuous, Two-Way Capability
81.2.3 Recording Information
81.2.4 Radio Communications Procedures
81.2.5 Access to Resources

81.2.6 Victim/Witness Calls
81.2.7 Victim/Witness Requests for Information
81.2.8 Recording and Playback
81.2.9 Local/State/Federal CJI Systems
81.2.10 Alternative Methods of Communication
81.2.11 Emergency Messages
81.2.12 Misdirected Emergency Calls
81.2.13 Private Security Alarms
81.2.14 First Aid Over Phone

81.3 Facilities and Equipment

81.3.1 Communications Center Security
81.3.2 Alternate Power Source

81.3.3 Telephone System
81.3.4 Mobile/Portable Radios

82 Central Records

82.1 Administration

82.1.1 Privacy and Security
82.1.2 Juvenile Records

82.1.3 Records Retention Schedule
82.1.4 UCR/NIBRS
82.1.5 Report Accounting System
82.1.6 Computer File Backup and Storage
82.1.7 Computerized Security Protocol

82.2 Field Reporting and Management

82.2.1 Field Reporting System
82.2.2 Reporting Requirements
82.2.3 Case Numbering System

82.2.4 Report Distribution
82.2.5 Reports by Phone, Mail or Internet

82.3 Records

82.3.1 Master Name Index
82.3.2 Index File
82.3.3 Traffic Records System
82.3.4 Traffic Citation Maintenance
82.3.5 Operational Component Record
82.3.6 ID Number and Criminal History

83 Collection and Preservation of Evidence

83.1 Administration

83.1.1 24 Hour Availability

83.2 Operations

83.2.1 Guidelines and Procedures
83.2.2 Photography and Video Tapes
83.2.3 Fingerprinting
83.2.4 Equipment and Supplies
83.2.5 Procedures, Seizure of Computer Equipment
83.2.6 Report Preparation
83.2.7 DNA Evidence Collection

83.3 Evidence Handling

83.3.1 Collecting from Known Source
83.3.2 Evidence, Laboratory Submission

84 Property and Evidence Control

84.1 Administration and Operation

84.1.1 Evidence/Property Control System
84.1.2 Storage and Security
84.1.3 Temporary Security
84.1.4 Security of Controlled Substances, Weapons for Training
84.1.5 Records, Status of Property
84.1.6 Inspections and Reports

84.1.7 Final Disposition
84.1.8 Property Acquired through the Civil Process

91 Campus Law Enforcement

91.1 General Supplement

91.1.1 Risk Assessment and Analysis
91.1.2 Out of Agency Budget Coordination
91.1.3 Campus Background Investigation
91.1.4 Campus Security Escort Service
91.1.5 Emergency Notification System
91.1.6 Active Gunman or Terrorism
91.1.7 Behavioral Threat Assessment
91.1.8 Security Camera Responsibilities
91.1.9 Emergency Only Phones and Devices
91.1.10 Administrative Investigation Procedures

91.2 Medical Centers

91.2.1 Agency Role and Responsibilities
91.2.2 Personnel Assigned to Medical Centers
91.2.3 First Responses Responsibilities

91.3 Research Intensive Facilities

91.3.1 Agency Role and Responsibilities

91.4 Administration

91.4.1 Position Responsible for Clery Act

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Client Testimonials

"The confidence in our department has increased tremendously throughout our community since becoming an accredited agency."

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—Former Chief Harry Rilling, Norwalk (CT) Police Department

“The Accreditation Process provides the best and the most credible roadmap for any law enforcement agency in pursuit of professional excellence. It will be the benchmark for policing in the twenty-first century.”   Lafourche Parish (LA) Sheriff’s Office has been CALEA Accredited since 2000.

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—Sheriff Craig Webre, Lafourche Parish (LA) Sheriff’s Office, Past President - National Sheriffs’ Association

“CALEA Accreditation inspires public confidence in our agency, as well as assures that our department is up-to-date on police initiatives and administrative practices. Among the areas of particular importance addressed by CALEA, are the delivery of services to our citizens and the emphasis on inter-agency cooperation. CALEA provides a means of checks and balances that confirms the successful tactics we have in place.”  Miami PD  has been CALEA Accredited since 2003.

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—Former Chief John Timoney Miami (FL) PD, Past President-Police Executive Research Forum

"The new two person on-site was fantastic. The interaction that occurred between the team and the community along with members of the agency made it easier for all to accept accreditation and to share what it meant to them. Accreditation makes it easier for the Sheriff's Office to provide better service to the citizens in our community."

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—John C. Bittick, Monroe County Sheriff’s Office, Forsyth, Georgia

"Through improved policies and procedures, both the police department and the Communications Division were better able to  serve the community and its members.  There is a trust between the community and the members of the department because we are responsive to them and the needs of the community. Standards mean trust."

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—Assistant Chief Michael Webb, Abington (PA) Police Department

"From start to finish, it's the change in process that is most obvious when working with CALEA. This change offers agencies the opportunity for improved transparency and delivery of services to the communities served. I would tell any chief that if he/she steps up to the table, the end result will be a better department for both members and citizens alike."

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—Former Chief Tom Younce, North Carolina State University Police Department

“I have been with this department for more than 25 years. I have seen a vast transition and difference come about as a result of our CALEA accreditation.”

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—Chief James Chavis, Kannapolis (NC) Police Department

“I would like to thank the Commission very much. Accreditation is a way of life for us. It has reduced our liability cost and made my risk managers very happy.”

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—Sheriff Timothy Dunning, Douglas County (NE) Sheriff’s Office

"CALEA Accreditation gave our personnel a focus and direction with specific and measurable goals.  Self assessment is invaluable and on many occasions we found more efficient ways to discharge our duties, providing contemporary and professional law enforcement services." 

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—Chief Mark Palmer, Coventry (CT) Police Department

"CALEA Accreditation has proven itself time and time again...and the respect and support generated within our community for our services have been positively impacted by the program, making us a truly professional agency."

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—Sheriff Thomas Brown, Jr., Dekalb County (GA) Sheriff's Office

“Accreditation helps us make our law enforcement management systems work smoothly. It assists us with developing our employees and provides police officers with a superior foundation and enables them to provide outstanding services to the community.  I am proud of the men and women of the Avon Police Department for providing that superior level of service to our community.” 

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—Chief Mark Rinaldo, Avon (CT) Police Department

“The key to CALEA Accreditation is peer review of our policies, procedures and practices.  This promotes professional excellence as we strive to be our very best.  The process results in a total team effort that contributes positively to any agency’s effectiveness and ability to solve problems and deliver services.  We have bought into this process since the early 1990’s and remain committed.  I look forward to many years as a CALEA Accredited agency.” 

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—Chief Kimberley Crannis, Blacksburg (VA) Police Department

"CALEA Accreditation has prompted the Corpus Christi (TX) Police Department to closely scrutinize the policies and procedures governing the way we do business. Many policies have been updated/altered/initiated because of the influence of CALEA. Working closely with the city Legal Department and the city Human Resources Department, we are confident that we can better withstand the scrutiny of lawsuits and grievances and at the same time offer our employees a fair and consistent work environment."

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—Chief Troy Riggs, Corpus Christi (TX) Police Department

"The assessors did an excellent job of providing feedback to my agency on our performance. In today’s environment with an economic downturn this is not the time to think about giving up accreditation; it is even more important to retain accreditation as the CALEA process represents our roadway to professionalism."

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—Sherrif Robert Peryam, Monroe County (FL) Sheriff's Office

"Although the CALEA process is institutionalized with my agency, we learn something about our agency each time we have a CALEA assessment.  Our employees have an understanding of their duties that comes with adhering to standards over the years." 

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—Chief Wren Johnson, Morehead City (NC) Police Department

"I would not send my kids to a school or a hospital that was not accredited, and I think the citizens of Columbia County deserve the professional delivery of services by my office that is embodied by the CALEA standards."

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—Sheriff Clay Whittle, Columbia County (GA) Sheriff's Office

"The CALEA Campus Security Accreditation Program provides an opportunity for college and university non-sworn agencies to become more professional and respected by their administration, students, faculty, staff and surrounding law enforcement departments."

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—Chief Gary Lyle , Anne Arundel (MD) Community College

"Had it not been for CALEA we would not have been as organized or able to adapt and respond to the floods.  CALEA was responsible for enabling the Munster Police Department to respond. I hope agencies realize that in difficult times CALEA can be the lifeline."

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—Chief Stephen Scheckel, Munster (IN) Police Department

"First and foremost, the standards represent what are considered to be good business practices for training academies. It is not a one-time temporary process.  It is the way the agency has been and will continue to do business. A highly prized recognition of professionalism and excellence." 

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—Commissioner John W. Bizzack, PhD., Kentucky Department of Criminal Justice

“With the CALEA-based blueprint in place, we now have a means to continually develop, review and adjust our efforts to meet the best practices and standards in the industry. We will continue to partner with CALEA and other accredited agencies to meet the dynamic changes of our profession and the needs of our growing community.”

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—Chief Paul Willingham, University of Houston - Clear Lake (TX) Police Department

"Our department has been in the accreditation business for over twenty-six years. While it was very challenging in the beginning, it has now become a part of our daily lives. Today, 93% of our officers and employees began their career with a nationally accredited department. Meeting the standards is no longer a challenge but an invitation for new ways to improve existing processes. We consider it an honor to be a long standing member of the CALEA family."

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—Chief Elaine P. Snow, Rome (GA) Police Department

"The City of Keller, Texas residents approved a 15 Year Crime Control and Prevention Sales Tax dedicated to the Keller Police Department and one of the expenditure requirements was to continue to fund the CALEA Accreditation program. The taxpayers noted the improvements in the overall management and performance in their police department since the department received the initial award in 2006."

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—Chief Mark R. Hafner, Keller (TX) Police Department

"When our agency was at a strategic inflection point, we first used CALEA Recognition and then Accreditation as the tool to turn things around. Simply, we had to change, and that change had to be significant and done in a timely fashion. We used the CALEA Standards to guide us as we made changes in practice, procedures and policies."

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—Chief Thomas E. Engells, Univ. of Texas Medical Branch Police Department

"Let me just briefly give you a broader municipal perspective of how we value and utilize our CALEA accredited status: CALEA Accreditation helps our risk management efforts and is an important part of our group insurance rating and, conversely, our costs. Being CALEA accredited also helps our bond rating. It is a rating we share with only 5% of cities in the United States. Moody’s loves CALEA Standards and so do our bond holders. Accreditation is an important part of our recruiting package for economic development; it makes a strong statement about our community and its values.

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—Valerie Salmons, Village Administrator, Village of Bartlett, IL

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