Public Safety Communications Accreditation: The Standards
The Public Safety Communications Standards Manual contains standards organized into seven chapters or topic areas:
- Direction and Supervision;
- Human Resources;
- Recruitment, Selection, and Promotion;
- Operations; and
- Critical Incidents, Special Operations, and Homeland Security.
Both CALEA and APCO view the standards as reflecting the best professional requirements and practices for a public safety communications agency. See Standards Titles.
Seeking to establish the best professional practices, the standards prescribe "what" agencies should be doing, but not "how" they should be doing it. That decision is left up to the individual agency and its Chief Executive Officer.