Public Safety Communications Accreditation: The Standards

"The confidence in our department has increased tremendously throughout our community since becoming an accredited agency."

“CALEA Accreditation inspires public confidence in our agency, as well as assures that our department is up-to-date on police initiatives and administrative practices. Among the areas of particular importance addressed by CALEA, are the delivery of services to our citizens and the emphasis on inter-agency cooperation. CALEA provides a means of checks and balances that confirms the successful tactics we have in place.”  Miami PD  has been CALEA Accredited since 2003.

"It was an honor to become accredited because it validated Chattanooga Police Department’s  willingness to be transparent and to offer better service to the community we serve. The members of the department were proud to share their accreditation accomplishment with the community and with government officials."

"From start to finish, it's the change in process that is most obvious when working with CALEA. This change offers agencies the opportunity for improved transparency and delivery of services to the communities served. I would tell any chief that if he/she steps up to the table, the end result will be a better department for both members and citizens alike."

“I would like to thank the Commission very much. Accreditation is a way of life for us. It has reduced our liability cost and made my risk managers very happy.”

"CALEA Accreditation has proven itself time and time again...and the respect and support generated within our community for our services have been positively impacted by the program, making us a truly professional agency."

“The key to CALEA Accreditation is peer review of our policies, procedures and practices.  This promotes professional excellence as we strive to be our very best.  The process results in a total team effort that contributes positively to any agency’s effectiveness and ability to solve problems and deliver services.  We have bought into this process since the early 1990’s and remain committed.  I look forward to many years as a CALEA Accredited agency.” 

"The assessors did an excellent job of providing feedback to my agency on our performance. In today’s environment with an economic downturn this is not the time to think about giving up accreditation; it is even more important to retain accreditation as the CALEA process represents our roadway to professionalism."

"I would not send my kids to a school or a hospital that was not accredited, and I think the citizens of Columbia County deserve the professional delivery of services by my office that is embodied by the CALEA standards."

"Within our Division, whether individually or collectively, one of our goals is to make a difference in our agency and community.  When you follow the standards of CALEA., that is your playbook on how to do that. The standards are the guidepost that we follow."   

"First and foremost, the standards represent what are considered to be good business practices for training academies. It is not a one-time temporary process.  It is the way the agency has been and will continue to do business. A highly prized recognition of professionalism and excellence."