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CALEA Gold Standard

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The CALEA® Difference
The Gold Standard in Public Safety Accreditation

Created in 1979 as the first independent law enforcement credentialing authority through the collaborative efforts of law enforcement's major executive associations, IACP, NOBLE, NSA and PERF, the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA®) is the original and most widely recognized accrediting body in Public Safety.  CALEA is a private, not-for-profit 501 (c) (3) entity, and is not part of or obligated to any governmental body.  

CALEA's accreditation programs touch the professional lives of 25 percent of the nation's full time state and local law enforcement officers, and in just a little over three decades the organization has become synonymous with excellence in public safety standards.  

CALEA's success with the law enforcement accreditation program created demand for professional credentialing programs in other areas. CALEA responded with accreditation programs in Public Safety Communications, Public Safety Training Academies, and Campus Security. The primary cornerstones that comprise The CALEA Difference and distinguish CALEA from all other forms of public safety accreditation are professionalism, stewardship, integrity, diversity, independence, continuous improvement, objectivity, credibility, consistency, knowledge, experience, accountability and collaboration. Considering these pillars of strength and fortitude, CALEA is the unrivaled credentialing organization within the Public Safety sector.

CALEA exists to improve the delivery of public safety services by maintaining a credible and best-in-class body of standards, developed by a highly regarded group of public safety practitioners; establishing and administering an accreditation process; and recognizing professional excellence through a highly coveted, comprehensive awards program.   

New Logo Signifies Strong Support of Agencies and Communities
To underscore its unwavering commitment to client agencies and respect for the communities they serve, CALEA recently redesigned its organizational logo. The new logo incorporates an inverted gold pyramid, and emphasizes the view that broad-based community and client agency constituents reside at the top of the pyramid.  Conversely, CALEA is positioned at the inverse apex, and represents a foundation of support, guidance and stewardship in the constant pursuit of public safety excellence and the gold standard in accreditation.  

Through a highly collaborative effort, CALEA provides public safety agencies an opportunity to voluntarily demonstrate that they meet an established set of professional standards and processes for decision-making.  Compliance is verified by a team of independent, unbiased (out-of-state), CALEA-trained assessors.  To further safeguard its standards against dilution and to promote the continuation of best practices, CALEA applies strong conflict of interest reviews to ensure its assessors are always able to provide unadulterated assessments of candidate agencies.

"It is CALEA's inherent obligation to ensure the concept of accreditation will always remain a mark of excellence for agencies participating in its programs and to maintain brand integrity," said CALEA Chairman, Louis M. Dekmar.  "CALEA owes this to its clients, partnering associations, and the broader public safety community."

Tiered Accreditation Model Expected to Increase Enrollment
To advance its mission of ensuring the highest standards and best practices in public safety, CALEA also recently introduced a tiered law enforcement accreditation model that is expected to increase enrollment in its credentialing programs.  Simply put, this new model allows law enforcement agencies to choose between levels of CALEA accreditation based on need and capacity.

"As a not-for-profit organization CALEA will always strive to control client costs and will reduce its fees where possible with client growth," Dekmar said.  "More importantly, as greater numbers of agencies enroll in CALEA accreditation through our new tiered model, the value of collective participation will be recognized and the entire profession will benefit, thereby advancing the mission of CALEA."

Specifically, CALEA's goals are to consistently (across state lines and borders) formalize essential management procedures; establish fair and non-discriminatory personnel practices; improve service delivery; solidify inter-agency cooperation and coordination; increase community and staff confidence in the agency; and strengthen crime prevention and control capabilities.  

Diversity is a Hallmark of the Commission
The 21-member Commission represents a group of ethnically diverse men and women and comprises eleven law enforcement professionals and ten representatives from the public and private sectors, including chiefs of police, sheriffs, mayors, judges, senators, and academicians.  

CALEA's accreditation programs continually challenge and hold enrolled clients to a Gold Standard of best practice resulting in considerable benefits including earning Marks of Excellence and:

  • Recognition as a professional law enforcement agency or public safety service provider
  • Results in policies and practices that are consistently reviewed and updated
  • Interaction in a professional network of public safety leaders and practitioners from various agencies
  • Greater accountability within the agency and increased community involvement
  • Reduced risk and liability exposure through policy and internationally accepted best practices
  • Support from government officials and other public and private entities
  • Increased community advocacy and involvement

CALEA Expands to Education Sector
With the recent enrollment of Anne Arundel Community College (Maryland) in May of this year, CALEA's gold standard platform in public safety accreditation has expanded to non-sworn security organizations in the education sector. This includes agencies and organizations serving colleges, universities, secondary and primary schools, specialized schools and other educational institutions.  

Additionally, CALEA has enhanced its standards for law enforcement agencies serving educational institutions, to ensure critical best practices are consistently addressed.  These new initiatives have worked to further promote the delivery of professional public safety services in these special venues.    

Heightened Accountability Benefits Public Safety
CALEA heightens accountability for all of its clients, and in doing so also encourages greater accountability within municipalities and the communities they serve by requiring, providing, ensuring or facilitating:

  • Development of a comprehensive, uniform, and well thought out set of written directives; one of the most successful methods for reaching administrative and operational goals, while also providing direction to personnel
  • Reports and analyses necessary to make fact-based, informed management decisions
  • Preparedness programs to be put in place, so an agency is ready to address natural disasters or man-made critical incidents
  • Development or improvement of an agency's relationship with the community
  • A continuation of standards that clearly define authority, performance, and responsibilities
  • Limitation of an agency's liability and risk exposure by demonstrating that internationally recognized standards for law enforcement have been met
  • An agency's pursuit of professional excellence

New Regional Service Delivery Model
Continuous improvement is a practice that differentiates CALEA from all other accreditation bodies in public safety.  It is at the very core of the organization's accreditation programs and transcends all aspects of the CALEA client experience.   To strengthen client service and enhance resources and response time, CALEA has embarked on a new regional service delivery model that includes the following select initiatives and benefits:

  • An infrastructure that promotes grassroots involvement by program managers in local/regional public safety meetings and activities
  • Greater awareness and responsiveness regarding matters affecting public safety professionals in specific geographic regions
  • Ensuring a more consistent and decisive assessment process for assessors, commissioners and clients
  • Providing regional training opportunities for clients and those interested in CALEA accreditation
  • Incorporating systematic reviews of client trends and patterns, and preparation of training to address important issues based on regional data
  • Facilitating more frequent CALEA contact with clients to support their pursuit of professional excellence
  • Providing proactive outreach from CALEA staff on important accreditation-related matters
  • Providing greater client assistance in researching and developing solutions to standards-related issues

"Trends indicate CALEA will likely experience more growth in the coming years and the new programs recently approved by the Commission will certainly impact these numbers in a positive way," Dekmar said.  "CALEA recognizes the importance of its role in the public safety community and will continuously work to ensure its services and programs exceed expectations. “Excellence in Public Safety” is our brand and we will use every available resource to provide confidence for agencies participating in our programs that CALEA is the Gold Standard in public safety accreditation."

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Client Testimonials

"The confidence in our department has increased tremendously throughout our community since becoming an accredited agency."

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—Former Chief Harry Rilling, Norwalk (CT) Police Department

“The Accreditation Process provides the best and the most credible roadmap for any law enforcement agency in pursuit of professional excellence. It will be the benchmark for policing in the twenty-first century.”   Lafourche Parish (LA) Sheriff’s Office has been CALEA Accredited since 2000.

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—Sheriff Craig Webre, Lafourche Parish (LA) Sheriff’s Office, Past President - National Sheriffs’ Association

“CALEA Accreditation inspires public confidence in our agency, as well as assures that our department is up-to-date on police initiatives and administrative practices. Among the areas of particular importance addressed by CALEA, are the delivery of services to our citizens and the emphasis on inter-agency cooperation. CALEA provides a means of checks and balances that confirms the successful tactics we have in place.”  Miami PD  has been CALEA Accredited since 2003.

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—Former Chief John Timoney Miami (FL) PD, Past President-Police Executive Research Forum

"The new two person on-site was fantastic. The interaction that occurred between the team and the community along with members of the agency made it easier for all to accept accreditation and to share what it meant to them. Accreditation makes it easier for the Sheriff's Office to provide better service to the citizens in our community."

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—John C. Bittick, Monroe County Sheriff’s Office, Forsyth, Georgia

"Through improved policies and procedures, both the police department and the Communications Division were better able to  serve the community and its members.  There is a trust between the community and the members of the department because we are responsive to them and the needs of the community. Standards mean trust."

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—Assistant Chief Michael Webb, Abington (PA) Police Department

"From start to finish, it's the change in process that is most obvious when working with CALEA. This change offers agencies the opportunity for improved transparency and delivery of services to the communities served. I would tell any chief that if he/she steps up to the table, the end result will be a better department for both members and citizens alike."

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—Former Chief Tom Younce, North Carolina State University Police Department

“I have been with this department for more than 25 years. I have seen a vast transition and difference come about as a result of our CALEA accreditation.”

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—Chief James Chavis, Kannapolis (NC) Police Department

“I would like to thank the Commission very much. Accreditation is a way of life for us. It has reduced our liability cost and made my risk managers very happy.”

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—Sheriff Timothy Dunning, Douglas County (NE) Sheriff’s Office

"CALEA Accreditation gave our personnel a focus and direction with specific and measurable goals.  Self assessment is invaluable and on many occasions we found more efficient ways to discharge our duties, providing contemporary and professional law enforcement services." 

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—Chief Mark Palmer, Coventry (CT) Police Department

"CALEA Accreditation has proven itself time and time again...and the respect and support generated within our community for our services have been positively impacted by the program, making us a truly professional agency."

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—Sheriff Thomas Brown, Jr., Dekalb County (GA) Sheriff's Office

“Accreditation helps us make our law enforcement management systems work smoothly. It assists us with developing our employees and provides police officers with a superior foundation and enables them to provide outstanding services to the community.  I am proud of the men and women of the Avon Police Department for providing that superior level of service to our community.” 

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—Chief Mark Rinaldo, Avon (CT) Police Department

“The key to CALEA Accreditation is peer review of our policies, procedures and practices.  This promotes professional excellence as we strive to be our very best.  The process results in a total team effort that contributes positively to any agency’s effectiveness and ability to solve problems and deliver services.  We have bought into this process since the early 1990’s and remain committed.  I look forward to many years as a CALEA Accredited agency.” 

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—Chief Kimberley Crannis, Blacksburg (VA) Police Department

"CALEA Accreditation has prompted the Corpus Christi (TX) Police Department to closely scrutinize the policies and procedures governing the way we do business. Many policies have been updated/altered/initiated because of the influence of CALEA. Working closely with the city Legal Department and the city Human Resources Department, we are confident that we can better withstand the scrutiny of lawsuits and grievances and at the same time offer our employees a fair and consistent work environment."

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—Chief Troy Riggs, Corpus Christi (TX) Police Department

"The assessors did an excellent job of providing feedback to my agency on our performance. In today’s environment with an economic downturn this is not the time to think about giving up accreditation; it is even more important to retain accreditation as the CALEA process represents our roadway to professionalism."

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—Sherrif Robert Peryam, Monroe County (FL) Sheriff's Office

"Although the CALEA process is institutionalized with my agency, we learn something about our agency each time we have a CALEA assessment.  Our employees have an understanding of their duties that comes with adhering to standards over the years." 

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—Chief Wren Johnson, Morehead City (NC) Police Department

"I would not send my kids to a school or a hospital that was not accredited, and I think the citizens of Columbia County deserve the professional delivery of services by my office that is embodied by the CALEA standards."

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—Sheriff Clay Whittle, Columbia County (GA) Sheriff's Office

"The CALEA Campus Security Accreditation Program provides an opportunity for college and university non-sworn agencies to become more professional and respected by their administration, students, faculty, staff and surrounding law enforcement departments."

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—Chief Gary Lyle , Anne Arundel (MD) Community College

"Had it not been for CALEA we would not have been as organized or able to adapt and respond to the floods.  CALEA was responsible for enabling the Munster Police Department to respond. I hope agencies realize that in difficult times CALEA can be the lifeline."

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—Chief Stephen Scheckel, Munster (IN) Police Department

"First and foremost, the standards represent what are considered to be good business practices for training academies. It is not a one-time temporary process.  It is the way the agency has been and will continue to do business. A highly prized recognition of professionalism and excellence." 

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—Commissioner John W. Bizzack, PhD., Kentucky Department of Criminal Justice

“With the CALEA-based blueprint in place, we now have a means to continually develop, review and adjust our efforts to meet the best practices and standards in the industry. We will continue to partner with CALEA and other accredited agencies to meet the dynamic changes of our profession and the needs of our growing community.”

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—Chief Paul Willingham, University of Houston - Clear Lake (TX) Police Department

"Our department has been in the accreditation business for over twenty-six years. While it was very challenging in the beginning, it has now become a part of our daily lives. Today, 93% of our officers and employees began their career with a nationally accredited department. Meeting the standards is no longer a challenge but an invitation for new ways to improve existing processes. We consider it an honor to be a long standing member of the CALEA family."

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—Chief Elaine P. Snow, Rome (GA) Police Department

"The City of Keller, Texas residents approved a 15 Year Crime Control and Prevention Sales Tax dedicated to the Keller Police Department and one of the expenditure requirements was to continue to fund the CALEA Accreditation program. The taxpayers noted the improvements in the overall management and performance in their police department since the department received the initial award in 2006."

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—Chief Mark R. Hafner, Keller (TX) Police Department

"When our agency was at a strategic inflection point, we first used CALEA Recognition and then Accreditation as the tool to turn things around. Simply, we had to change, and that change had to be significant and done in a timely fashion. We used the CALEA Standards to guide us as we made changes in practice, procedures and policies."

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—Chief Thomas E. Engells, Univ. of Texas Medical Branch Police Department

"Let me just briefly give you a broader municipal perspective of how we value and utilize our CALEA accredited status: CALEA Accreditation helps our risk management efforts and is an important part of our group insurance rating and, conversely, our costs. Being CALEA accredited also helps our bond rating. It is a rating we share with only 5% of cities in the United States. Moody’s loves CALEA Standards and so do our bond holders. Accreditation is an important part of our recruiting package for economic development; it makes a strong statement about our community and its values.

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—Valerie Salmons, Village Administrator, Village of Bartlett, IL

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