CALEA organization

      Any good business model will insist that the customer come first. CALEA has always strived to respect this service delivery axiom, primarily to ensure that agencies enrolled in accreditation programming have strong staff resources available when attempting to reach standards’ compliance.  However, in recent years the implementation of sophisticated client management software systems has allowed CALEA to rethink its organizational structure and develop even better designs to promote greater efficiencies in the delivery of services.