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Program Standards Benefits Eligibility Cost Process Enrollment 09/19/2007 The Program
v CALEA Accreditation requires the communications center or unit to develop a comprehensive, well thought out uniform set of written directives. This is one of the most successful methods for reaching administrative and operational goals, while also providing direction to personnel. v CALEA Accreditation standards provide the necessary reports and analyses a CEO needs to make fact-based, informed management decisions. v CALEA Accreditation requires a preparedness program be put in place – so a communications center is ready to address natural or man-made unusual occurrences. v CALEA Accreditation is a means for developing or improving upon a communications center’s relationship with the community or the agencies it services. v CALEA Accreditation strengthens an agency’s accountability, both within the agency and the community, through a continuum of standards that clearly define authority, performance, and responsibilities. v Being CALEA Accredited can limit a communications center’s liability and risk exposure because it demonstrates that internationally recognized standards for public safety communications have been met, as verified by a team of independent outside CALEA-trained assessors. v CALEA Accreditation facilitates an agency’s pursuit of professional excellence.
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The CALEA
Public Safety Communications Accreditation Program provides a
communications center, or the communications unit of a public safety
agency, with a process to systemically review and internally assess
their operations and procedures. Since the first CALEA Communication
Accreditation Award was granted in 1999, the program has become the
primary method for a communications agency to voluntarily demonstrate
their commitment to excellence. The standards upon which the
